Who this notice covers
This draft describes the Norva Systems website and its enquiry tools. The legal identity and contact details of the website operator must be confirmed before publication. It does not cover a separate client project, contract or third-party platform.
Information you choose to send
Send Us a Message asks for your full name, email address and message. Start a Project asks for your name, email, phone number, selected services and project description, with optional company, website, tools, challenges, timeline, business type, requirements and contact preference. Required fields are identified in each form.
If you choose to carry answers from Find Your Solution or Explore Our Systems into Contact, those selections and notes are included when you submit the project enquiry. Avoid sending passwords, payment details or sensitive personal information in either form.
Drafts and preliminary recommendations
Project selections stay in memory during navigation within this tab. A refresh or closing the tab clears them. The simple message draft stays on its page until submission or navigation away. These drafts are not written to local storage or session storage. The website calculates preliminary recommendations from your choices; it does not send those choices to an AI provider to generate the recommendation.
Why information is handled
Submitted information is used to review and respond to your question or project enquiry and discuss possible next steps. The forms do not enrol you in marketing. Any future marketing subscription would need its own appropriate controls.
Owner/legal review: confirm the applicable privacy laws and lawful grounds for enquiry handling, security processing and any later use. No jurisdiction or lawful basis is assumed in this draft.
Delivery, service providers and technical data
Forms send information to the website server, which validates it and saves the submission in a private database before attempting email notification. Success confirms the submission was saved, not that an email reached an inbox or someone read it. Failed notifications remain pending for authorized retry.
The hosting, database and email providers may process connection data, logs and message content. The server uses temporary counters derived from a keyed hash of the submitted email address and aggregate counts to limit spam. Counters cover ten-minute windows; expired records are cleaned up during later submissions.
Fonts, platform logos and project images are served locally. Opening an external service, including WhatsApp once configured, is subject to that service's own privacy practices. Email Us opens your configured email application; it does not submit the website form.
Owner confirmation required: identify the production hosting and email providers, processing locations, access arrangements and any applicable international-transfer safeguards.
Cookies and browser storage
The current application does not set cookies for its forms or interactive experiences, and has no analytics or advertising trackers. Its in-memory drafts do not require a cookie banner. Hosting, security services or future integrations may change this; review the deployed site and update this notice before introducing them.
Retention and security
Enquiries can remain in the private database, recipient mailbox, backups and provider systems according to the business's and providers' settings. A retention schedule, deletion procedure and backup policy have not yet been confirmed. No fixed retention period is promised here.
The application validates input, checks the submission origin, limits request sizes and attempts, and uses an anti-spam field. Email delivery requires encrypted SMTP. Production HTTPS and provider security settings must be verified before launch. No system can promise absolute security.
Privacy requests
To ask about access, correction, deletion or how your enquiry is used, contact info@norvasystems.com, or call +92 333 114 9594 to confirm the appropriate contact. You may also reply to a response you have received from the team.
Include the email address used for your enquiry, an approximate submission date and what you want help with. Do not send identity documents or passwords unless a verified contact explains why specific information is necessary. Available rights, verification steps and response requirements depend on applicable law and must be confirmed by the operator.
Changes and questions
This notice should be reviewed when the website, providers or information-handling practices change. For a general question, use Send Us a Message.